Frequently Asked Questions

Yes, you can cancel orders until they are shipped. Once shipped, cancellation can not be done. In order to cancel an order, please send an email to mailers@kreedee.com with your Order number and reason for cancellation

Intra-city orders take 3-4 working days to reach customer

Inter city orders i.e from one city to another city takes 4-7 working days

You can initiate return of an order by logging onto your account if you have created one or by going to the page "Manage Returns & Exchanges" in the footer menu of the home page and then following the instructions

• Refund will be given back within 2 weeks of us receiving the return package from you
• Refund will be initiated only when it passes our quality check
• The product should be unused, undamaged and in its original packaging with labels intact 
• If it passes our quality check, the refund will be initiated and you will be notified of the same
• Refund will be given in the original mode of payment